Jaya com Terms & Conditions — written entirely in Bengali, with complete transparency

Introduction

Welcome to jaya com. These Terms and Conditions serve as a legally binding agreement between jaya com and all its users. By creating an account or using the platform, you are deemed to have automatically accepted these Terms and Conditions.

Jaya com is committed to keeping its users fully informed. That's why this entire document has been written in plain language — no complex legal terminology. If anything is unclear, our support team is always here to help.

Eligibility & Age Requirements

Jaya com is a responsible gaming platform. Participation requires meeting certain eligibility criteria.

Age Restriction

You must be 18 years of age or older to participate on jaya com. Anyone under 18 is not permitted to register or use an account. jaya com reserves the right to verify age at any time, and providing false information may result in account closure.

Other eligibility criteria

• You must be a legally capable adult.
• Only one account may be registered under your name.
• You are betting for yourself — placing bets on behalf of others is strictly prohibited.
• Please do not register if you are experiencing any gambling-related problems.
• Immediate family members of jaya com employees are not eligible to participate in certain promotions.

Account & Registration

Registration on jaya com is completely free. Each user is responsible for creating their account with accurate information.

Information required at registration

• Full name (as per National ID)
• Active mobile number or email address
• Date of Birth
• Password (minimum 8 characters)

Account Security

Keep your jaya com account password strictly confidential. Never share it with anyone, and avoid logging in on someone else's device. If you suspect unauthorized access to your account, contact jaya com support immediately.

If a single person is found to have created multiple accounts, all accounts will be closed and all balances may be forfeited.

Payments & Withdrawals

Payments on jaya com are completely secure and straightforward. Transactions can be made using Bangladesh's popular mobile financial services.

Withdrawal Policy

• Withdrawals are returned using the same payment method used for the original deposit.
• Minimum withdrawal amount is ৳50.
• Wagering requirements must be met before any bonus winnings can be withdrawn.
• For large withdrawal amounts, you may be required to complete an identity verification process.
• Jaya com may temporarily place withdrawals on hold if any suspicious transactions are detected.

Bonuses & Promotions

Jaya com regularly offers bonuses and promotional deals. Each bonus comes with specific conditions that must be met before any winnings can be withdrawn.

Welcome Bonus

New users may receive a special bonus on their first deposit. To qualify, the first deposit must be made within 7 days of registration and must meet the minimum required amount.

Wagering Requirements

All bonuses come with wagering requirements. For example, a 10x wagering requirement means you must wager ten times the bonus amount before making a withdrawal.

• Bonus funds cannot be used on all games — the list of eligible games can be found on the promotions page.
• Bonus validity is typically 7–30 days. Any unused bonus will expire at the end of this period.
• Multiple bonuses cannot be used at the same time.
• Jaya com reserves the right to modify or cancel any bonus offer.

Betting Rules

There are important rules that must be followed when placing bets on jaya com. These rules apply equally to all users.

Bet Placement Rules

• Once a bet is placed, it cannot be cancelled — if cancellation before an event starts is available, this will be clearly stated.
• Betting odds are subject to change — the odds displayed at the time of confirming your bet are final.
• If an event is cancelled for any reason, the bet amount will be refunded.
• Jaya com is not liable for delays caused by technical issues during in-play betting.

Minimum & Maximum Bet

The minimum bet is generally ৳10, and maximum bet limits vary by game and event. jaya com reserves the right to adjust betting limits for specific accounts under exceptional circumstances.

Technical Errors

If incorrect odds or results are displayed due to a technical error, jaya com reserves the right to void the affected bets. In such cases, the original stake will be refunded.

Responsible Gaming

Jaya com takes responsible gaming very seriously. We believe gaming is entertainment — it should never become a problem.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits at any time.
• Cooling-Off Period: If you need a break, you have the option to temporarily suspend your account.
• Self-Exclusion: If you wish to take a long-term break from gambling, please apply for self-exclusion.
• Reality Check: jaya com will periodically remind you how long you have been playing.

Privacy & Data Protection

Jaya com follows a strict policy to protect your personal information. Your data is never sold to third parties.

• Your information is used solely for account management and service improvement.
• All data is protected with SSL encryption.
• Your information is not shared with any third party unless required by law.
• You may request that your personal data be deleted at any time.

For more details, visit our Privacy Policy View the page.

Account Suspension & Closure

Jaya com reserves the right to suspend or permanently close accounts under certain circumstances. The following actions may result in account closure:

• Registering with false or inaccurate information
• Creating multiple accounts
• Bonus abuse or manipulation
• Attempting to hack or defraud the platform
• Misconduct toward other users
• Money laundering or suspicious financial activity

Where possible, jaya com will notify the user before closing an account and give them the opportunity to present their case.

Dispute Resolution

If you have any issues or complaints, please contact jaya com's support team first. We aim to resolve all issues within 72 hours.

• Complaints must be submitted within 30 days of the incident.
• All complaints are recommended to be submitted in writing via email.
• In disputes regarding betting outcomes, system logs will be treated as the final source of evidence.

If you are not satisfied with the resolution, independent mediation is available. Contact support for more details.

Changes & Amendments

Jaya com reserves the right to update these Terms & Conditions at any time. Users will be notified in advance of any significant changes.

• You will be notified before any changes take effect.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• Previous versions of the terms are kept on record and can be provided upon request.